Currency exchange rates change on a daily basis. For the convenience of our customers, Koenig provides fixed price quotes in most currencies and adheres by it in the event of fall or rise of the currency between the time that a Boot camp is booked and the final payment is made. The student is committed to paying the Boot Camp fees quoted at the time of booking the course. After booking, changing boot camp fees applicable to a different currency is not permitted.

After joining a Boot Camp, if the student wishes to downgrade or leave the Boot Camp before finishing (for any reason), the maximum amount refundable will be the unitized hotel stay and exam fee after deducting a downgrade fee of US $ 100.

A downgrade fee of $ 100 is charged if you wish to downgrade from 5-star accommodation to 3-star or from 3-star accommodation to no-accommodation or if you wish to leave out any or all Certifications for which you have registered. The changes have to be requested at least 2 weeks in advance and are subject to written approval of Koenig.

If you have registered for an Oracle 10g training and wish to cancel / downgrade / leave early, refund for training fee is not possible because Oracle does not accept cancellations received less than 10 days before the schedule start of the training program.

If you wish to change your schedule or courses, an administrative fee of $ 50 is charged per instance. This includes reducing the number of days of training, changing from Windows 2000 to Windows 2003 or vice versa, changing from C# to VB.net or vice versa. The changes have to be requested at least 2 weeks in advance and are subject to written approval of Koenig.

In case of 1-on-1™ training, if you are able to complete the course in less time, the only cost refundable is the unutilized accommodation. In case you wish to take additional courses during this saved time, you can do so by paying additional charges (subject to availability of resources).

If the trainer falls ill during the course and an alternate trainer is not provided, the lost training hours will be compensated either in the evening or on Sundays (as per preference of the student). The training days can also be extended if requested by the student (extra accommodation will be chargeable). No refund will be made on this account.

Koenig arranges Hotel accommodation as part of its training solution. However, Koenig has no control over availability of rooms at the Hotels offered and during busy seasons, rooms might not be available at the Hotels selected by the student. Hotels also reserve the right to cancel Hotel reservations in case they have bulk bookings. In such instances, Koenig will try its best to accommodate the student at a suitable Hotel but cannot guarantee that this will be without inconvenience to the student.

The Boot Camp fees includes cost of stay in the standard rooms of the Hotels displayed on our website. If the student wishes to stay in a superior room, he/she can do so by paying the upgrade fee directly to the Hotel.

In case a student is not satisfied with the delivery of service, the maximum amount refundable is limited to the course fee. Koenig will not be responsible for any consequential losses and will NOT refund airfare, accommodation, food cost, testing cost. Refund is only applicable if the student brings his dissatisfaction to the notice of the management within the FIRST week of start of the Boot Camp AND also ceases to attend classes. The request for Refund has to be made within the first week of start of the Boot Camp by submitting a Boot Camp Refund Request Form available with the Front Desk.

Though Koenig has taken adequate measures to offer services of only reputed and dependable Hotels, Koenig cannot guarantee the quality of their service. If you are not happy with the service provided by the Hotel, you have an option to change to a different Hotel or make your own arrangements for staying and claim rebate for unavailed Hotel accommodation. The rebate will be the same as the amount charged by Koenig for extra stay in the Hotel category chosen by you.

The Concierge at Koenig offers advice and support for availing other services in India such as medical / dental procedures, yoga classes, tours, gym membership, cab service, etc. However, this advice and support is offered on a best effort and Koenig cannot and does not guarantee the quality of service provided by these third-party agencies.

Koenig is not responsible in the case of an accident or an injury, whether to you personally or your property during your time at the Boot Camp. Please ensure that you take all necessary precautions to prevent injury to your self and your property. Please also have the necessary insurance in place.

Koenig is not responsible for theft of belongings during your stay in India. Please take necessary precautions.

A student will not contact directly a trainer or an employee of Koenig for the purpose of availing services or offering a paid or unpaid assignment or a job.

It is the responsibility of the participant to evaluate the usefulness of a certification boot camp before registering. We do not guarantee the appropriateness of a certification program for the career of the participant.

Although Koenig has local representatives in many countries around the world, Koenig has official offices in India only. All trainings and other services are administered and conducted in India only, and all financial transactions are made with legal entities in India only. In case of disputes or other problems, local Koenig representatives cannot be held responsible or accountable for any form of loss, damage, injury or other misfortune to the student while in India or on his way to or from the country. Said representatives will always refer claims or complaints by student or his/her employer to the main Koenig office in Delhi, India.